FAQ

How do you dispatch a parcel for retail customer?

The parcel is dispatched by Ukrainian international post service by air.

May a retail customer require to dispatch the parcel by any international shipping company?

Of course, we may dispatch the order by any other international shipping company like as: DHL, TNT, EMS, USPS, UPS, FedExThe price charged for shipping is calculated based on the weight of the items ordered. In this case shipping price will be added to the order amount.

What is the delivery period?

1-3 weeks. It depends on country destination.

How do I find my tracking number?

We will send you a shipment notification by email when your packages ship.

What is my order processing time?

Processing time is depending on your order volume. Approximately up to 3 days.