How do you dispatch a parcel for retail customer?
The parcel is dispatched by Ukrainian international post service by air.
May a retail customer request to dispatch the parcel by any international shipping company?
Of course, she/he may. The price will be higher and shipping will be much faster.
How a customer find out that Truzert doesn't fool her/his with shipping price?
We'll send the scans with calculations for parcel shipping to the customer by e-mail.
Scans will be taken from the official web sites of shipping companies.
What shipping methods do you use?
You may specifically request a different service provider or method. Such as: DHL, TNT, FedEx and others.
What is my order processing time?
Processing time van vary depending on your order volume. Approximately up to 3 days.
What is the delivery period?
1-3 weeks. It depends on country destination.
How do I find my tracking number?
We will send you a shipment notification e-mail when your packages ship.